“I haven’t taken a vacation in years….”
With Virtual Office services from Solid Cactus eCommerce, you can take a vacation, go to the ballgame or that family reunion knowing your store and customers are in good hands. Being there for your customers is important. After all, without them your company would not exist.
As you grow, demands on your time increase and setting priorities more difficult. Do you spend time with manufacturers to assure you have the most up-to-date products? Or is it better to be on the phones handling customer issues? There’s that e-mail blast that needs to be sent and orders to be filled. You can’t do it all – but perhaps you don’t have the resources to hire an assistant to make your life easier. Virtual Office from Solid Cactus eCommerce is the answer.
When you’re out of the office we can:
- Check voice messages and return calls as needed
- Manage e-mail messages and respond as needed
- Use instant messaging or text messaging to contact you
- Provide customer call-backs on questions
- Contact manufacturers regarding stock and shipping
- Track orders for customers
- Handle credit card declines quickly and efficiently
